Our Team

Over a decade of making students in the state of North Carolina the real winners.

We’re in the business of possibility. We deliver joy and thrill across the entire state of North Carolina. And we help give back millions to education every single day. We are among the lucky few who get to change lives.

Our Senior Management Team

If you add up the years of experience at the NC Lottery’s top ranks of leadership, they total over 150 years of experience at six of our nation’s most successful state lotteries.

Mark Michalko

Executive Director

Mark Michalko, a gaming industry veteran who brings more than four decades of experience in both US lottery and international gaming, serves as the Executive Director of the NC Lottery.

Michalko's broad experience includes executive management roles in both world-class gaming operators and global technology supplier companies across various segments of the gaming industry. Having led gaming businesses based in the US, Asia-Pacific, and Europe, Michalko brings best practices from around the world to North Carolina's lottery.

Before joining the NC Lottery in March 2018, Michalko worked in London where he served as Vice President and Managing Director of International Game Technology's operations in Europe, the Middle East, and Africa, following five years in Macau as head of IGT's business in Asia. He also led Intralot's expansion in Asia.

Michalko's lottery experience began in 1980 as Legal Counsel for the Ohio Lottery. In 1985, he was selected as the founding Executive Director of the California State Lottery and led the organization to record revenue and profitability in its first year. He later served as the founding CEO of a publicly listed company that operated the first national draw lottery in the Philippines. He was inducted into the Lottery Industry Hall of Fame in 2019.

Michalko, an Ohio native, received a Bachelor's degree in Government and Political Science from John Carroll University and a Juris Doctorate from Cleveland-Marshall College of Law. He lives in Chapel Hill with his wife, Kimberly. The couple have two adult sons.

Terri Avery

Deputy Executive Director: Sales

Terri has more than 27 years of lottery sales experience and 14 years in Lottery Sales management. Prior to joining the NC Lottery in 2006, she worked for the Georgia Lottery Corporation. Her career began in Hospitality Management.

She oversees a team of 105 employees, in all six NC Lottery regional offices, as well as Lottery Warehouse operations. Since joining the N.C. Education Lottery, she has identified growth opportunities in the field with retailers, implemented sales policies, and changes in operations that have optimized productivity.

She is dedicated to customer service and has received training in “Priority One” Management Training, Hilton Corporation “Yes, I Can” Management Training, Holiday Inn Management Training, and Disney Customer Service Training. In addition, she has completed North American Association of State and Provincial Lotteries‘ Leadership Training and CAI Management courses.

Terri studied business programs for 2 years at Macon State College (UGA) in Macon, GA.

William Jourdain

Deputy Executive Director: Finance, Administration, & Security

Bill Jourdain has over 40 year of experience in the lottery industry. Jourdain, starting as a staff accountant at the New Jersey Lottery, rose up the ranks of the finance department. He eventually became the Deputy Executive Director for the organization, acting as the Executive Director during transition periods.

Jourdain joined the NC Lottery in November 2009. He is responsible for over 70 lottery employees in the areas of financial reporting, collection, payroll, prize award payment, retailer contracts, and the security and integrity of all lottery drawings and operations. Bill was named CFO of the Year in 2015 by the Triangle Business Journal and received the Major Peter J. O’Connell Lottery Industry Lifetime Achievement Award from the Public Gaming Research Institute in 2016.

He holds a Bachelor of Science degree in Commerce with a Major in Accounting from Rider University.

Terri Rose

Deputy Executive Director: Brand Management and Communications

Terri Rose has more than 20 years of experience in the Marketing, Brand Management and Public Relations fields. Before joining the lottery, Rose successfully led marketing, advertising and branding for the Virginia Lottery from 2016 through 2022.

She was Director of Communications and Curiosity at the Science Museum of Virginia from 2002 to 2016.

Her experience ranges from brand management, marketing and advertising strategy, and event management with partners such as the Washington Redskins and NASCAR as well as traveling exhibitions such as the Body Worlds exhibit.

Rose earned her Master of Mass Communication from Virginia Commonwealth University and a Bachelor of Arts degree in Music from the University of Virginia.

Randy Spielman

Deputy Executive Director: Product Development and Digital Gaming

Randy Spielman has over 12 years of experience in the lottery industry and is responsible for all game development efforts as well as digital platforms and services at the lottery. Spielman joined the NC Lottery in June of 2007 as a Financial Analyst and has worked in a number of product development roles prior to his current position.

He worked briefly as the Director of Customer Success for Pollard Banknote, an instant ticket printer and lottery service provider. Prior to joining the lottery, Spielman worked as an analyst and in Business Development in the telecommunications industry in Colorado. He split his time in the telecom industry between Qwest Communications and a startup company.

He holds a Finance degree from Arizona State University in Tempe.

William Traurig

Chief Legal Officer

William “Billy” Traurig has more than 25 years of experience in major league sports and venue management.

Before joining the lottery in April 2020, Traurig served as senior vice president and general counsel for the Carolina Hurricanes Hockey Club and PNC Arena. Traurig worked with the Carolina Hurricanes since 1999 and served as senior vice president and general counsel since 2012. He served as general counsel and senior director of finance for the organization from 2008 to 2012.

Traurig received his law degree from NC Central School of Law, where he graduated magna cum laude and served as managing editor of the Law Review, and his Master’s in Business Administration with a concentration in accounting from Clark University in Worcester, Massachusetts.

He is a former chair of the NC Travel and Tourism Coalition and a former member of the State of North Carolina Travel and Tourism Board.

George Walker

Deputy Executive Director MIS/Gaming Systems

George Walker serves as the lottery Chief Information Officer with more than 27 years of experience in the information technology field. He joined the lottery at start-up in 2006 in its MIS and Gaming System division and served as director of MIS for eight years.

During his career, Walker has built expertise in multiple areas of IT including Project Management, Cyber Security, Software development, Systems Engineering, Business Intelligence, Voice and Data Network Architecture.

He worked previously in IT positions for major organizations, including JPMorgan Chase and Roche Pharmaceuticals.

A native of New Jersey, Walker graduated from DeVry University and lives in Wake County with his wife of 25 years and their dog. He enjoys traveling, hiking, camping, and all things automotive.