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news blog > article

Watch out for scam emails

August 29, 2017 Posted by NC Lottery at 10:01 AM
image-photo

Hey, we all know if it sounds too good to be true, then it probably is. You receive an email claiming you have won $1 million in an online drawing called the “Legacy Prize.” All you have to do is send your personal information to an overseas claims office. Don’t act too fast, this is an example of a lottery scam.

We know some of our players across the state have been receiving scam emails. Thank you for calling in and letting us know.  We are all in this together. Playing the lottery is about having fun and we want to keep it that way.

These scams can easily be avoided if you follow our tips that will help determine if an email is from us, the North Carolina Education Lottery:

  • You will not get an email notifying you won a prize, unless you are part of our players club. The lottery does not know who winners are until they claim their prize.
  •  The lottery will never ask for personal information over email. We respect our players. If you do receive a prize notification email from our Lucke-Rewards or subscription program, it will ask you to verify contact information that is already on file.
  • The lottery does not have an overseas claim office. There are six claim centers located across the state. Here is more information about our claim centers: http://www.nc-educationlottery.org/info_how-to-claim.aspx
  • You can only buy draw tickets online or take part in our online drawings, if you are a member of our players club. If you aren’t a member and get an email saying you won, there’s a good chance it’s not authentic. If you are a member, you can check the list of current drawings listed on Lucke-Zone.com.

Questions. Concerns. Call us. We’re here for you.

 


45 COMMENTS

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9/02/2017 09:29 - Susan C.

How about starting Cash 5 at One Million and make the drawing Twice a week like other big cities.

9/01/2017 10:20 - Teri G.

Thank you for depositing my winnings. I've requested a check, so now i'm going to see if it reaches me. Its nothing big but its still money. Once again thank you for depositing my winnings. i would rather have it deposited in my bank account but i seem to not have that option on my drop down menu.

9/01/2017 08:03 - Tamara B.

Hi Lucke-Zone, by any chance do the company (NC Lottery) send out emails from Powerball Online Lottery because we got an email today but haven't opened it yet due to spam? While subject line say Good News:Reply Immediately please let us know asap before we not open it and delete the email. NC Lottery
Hi there! Thank you for reaching out to us. This sounds exactly like a scam email. We never send an email with urgency in the subject line like that. Again, thank you for reaching out to us and asking the question!

9/01/2017 03:32 - Chasidy L.

When will we be able to scan tickets? It says the page is down for maintenance since last night NC Lottery
Hi there, NCFarmGal241. We did some checking for you to see if there was a widespread issue, but all tests came back clear! Try closing out of the app and reopening it. If you are still having issues, please call customer service or fill out an online support form here:https://www.lucke-zone.com/Help.aspx.

8/31/2017 10:46 - Arthur J.

I, am still here , hoping

8/30/2017 06:29 - debra b.

i can't see my comment what I'm i doing wrong

8/30/2017 10:10 - Lawreesha S.

Thanks for the info

8/30/2017 09:42 - tiffany f.

Thanks for the heads up :)

8/30/2017 05:49 - Chester P.

Thanks!

8/30/2017 03:18 - Gary C.

"Winning" a contest that you never entered is another scam sign. Thanks for the information LZ!!! NC Lottery
Exactly, Beachman. Thanks for sharing.

8/30/2017 01:20 - Lois B.

THANKS FOR THE SCAM ALERT ADVICE,I WILL BE GLAD WHEN THE LUCKY ZONE LINK IS UP AND RUNNING AGAIN, I HAVE SOME TICKETS I NEED TO LOG IN FOR THE SECOND CHANCE DRAWINGS BEFORE THE DEAD LINE,THANK YOUNC Lottery
It sounds like you might be having some difficulty entering tickets. If that's the case please call 1-855-767-1863. We definitely want to make sure you get your tickets in on time!

8/29/2017 11:50 - Matthew B.

I know I am on the wrong blog for this but if I stand second chance tickets before the start date like X the cash second chance has not started but will my entries still count.NC Lottery
Even though the date has not been set for the final X-The Cash Second-Chance drawing, tickets you enter now will still count.

8/29/2017 11:26 - Shirley H.

Thanks for the warning.

8/29/2017 11:17 - wakeelah w.

How do I know if I'm in the players club NC Lottery
If you're a member of Lucke-Zone, which you are since you're able to comment, then you are a member of our player's club. This means you can enter all of our second-chance drawings! Welcome! We're glad to have you.

8/29/2017 09:09 - Angie M.

Thank you for the information

8/29/2017 08:49 - darlene w.

THANKS

8/29/2017 08:31 - Judith J.

Thanks

8/29/2017 08:30 - Jonathan Y.

I haven't received any emails but I'll be sure to let you know if I do

8/29/2017 07:29 - Judith E.

Thank you

8/29/2017 07:08 - Jacqueline F.

Can I buy cash 5 tickets with my Lucky Rewards pointsNC Lottery
No. Lucke-Rewards points provide you entries into the weekly and monthly Lucke-Rewards drawings. Good luck in the drawings.

8/29/2017 06:08 - Yolanda F.

You are very slow in posting winners

8/29/2017 05:47 - Clara W.

thanks and i hope to become a big winner

8/29/2017 05:45 - Ms Xzavier C.

Thanks for the alert and clarification NCEL.

8/29/2017 05:38 - Vivian n.

Thank you so much.

8/29/2017 05:34 - Sandra H.

Thanks for the information. This is good to know and I'll be on look out for this. Thanks for watching our back for scams and keeping lucke rewards honest. NC Lottery
Sure. We were glad lottery players alerted us this was going on and wanted to try and get the word out as best we could.

8/29/2017 05:12 - Waverly H.

Great job NCE lottery , thanks for you do.Good People

8/29/2017 04:34 - Skylar D.

Thanks for the heads up!??

8/29/2017 03:44 - Teresa M.

Good Luck Everyone.

8/29/2017 02:48 - Anita F.

Thanks for the 411

8/29/2017 02:15 - Harvey V.

Where's all the money on the frenzies I have yet to see a 50 I have yet to see a hundred if they're loaded with anything they're loaded with nothing

8/29/2017 01:53 - angela s.

Thank you for looking out for us so that we may continue to play with confidence that our personal information shall remain personal.

8/29/2017 01:50 - janice i.

Thanks you for the imformation.

8/29/2017 01:50 - NADINE M.

Thanks for the great info! Are there any $2500/wk for life scratch offs top prize unclaimed? NC Lottery
You can see how many prizes are left in the game by visiting the following: http://www.nc-educationlottery.org/instant_detail.aspx?gn=398

8/29/2017 01:43 - Ashley C.

Thank you and it's sad not to mention SICKENING that people off in other country's are ALWAYS trying to scam us.The worst part of it is 9 times outa 10 it's usually elderly people who end up getting scammed out of their LIFE savings and some! Even though all of my family have passed on to a much better place. I say this for all the other Grandmothers and Papa's out there, because I would be furious if somebody would have EVER scammed my Grandparents or my parents and God willing I will not ever be gullible and allow nobody too "Flim Flam" me !!!

8/29/2017 12:51 - David R.

Very good information. Thanks!

8/29/2017 12:49 - Cynthia W.

Thank you for.head up

8/29/2017 12:29 - Karen M.

Thanks for letting us know.

8/29/2017 12:22 - mark g.

I KEEP SAYING THE LUCKY-ZONE NEEDS TO ALERT ANY WINNERS HERE ON THE L-Z SITE SO THAT WE CAN LOG IN AND SEE IF ITS LEGIT.I CANT UNDERSTAND "WHY" THE L-Z WONT DEVELOPE THIS WIN-ALERT I MEAN THEY ALREADY HAVE AN ALERT FOR NUMBER MATCHES "HELLO"IT ONLY MAKE SENSE RIGHT!?

8/29/2017 11:49 - Angela J.

Thanks for the heads up

8/29/2017 11:37 - Amber T.

Thanks for the 411

8/29/2017 11:35 - jeannie m.

Congrats to the LuckEZone winners and double congrats to the multiple time winners must be nice to win every other month

8/29/2017 11:10 - Thu D.

Thank for advice

8/29/2017 10:46 - Marilyn T.

good looking out, thank you!!!!

8/29/2017 10:41 - Erin D.

Thank u

8/29/2017 10:17 - Bertrand B.

thanks for the info deeply appreciated

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