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Lottery headquarters, Greenville and Wilmington offices closed on Friday

September 13, 2018 Posted by NC Lottery at 2:34 PM

Due to adverse weather conditions from Hurricane Florence, the N.C. Education Lottery will close its Raleigh headquarters along with regional offices and claims centers in Raleigh, Greenville, and Wilmington on Friday, Sept. 14.

Regional offices and claims centers in Greensboro, Charlotte and Asheville are scheduled to operate as normal on Friday, but their schedules will be subject to weather conditions in those regions of the state.

All lottery drawings will be held as scheduled.

After you win a prize you have plenty of time to claim it, so please don’t risk going out in bad weather. If you won a draw game, you have 180 days to claim. If you won a scratch-off prize, you have 90 days from the game’s end date to claim.
If you’re concerned about getting tickets during the storm, remember, you can get tickets for Powerball, Mega Millions, Lucky for Life, and Carolina Cash 5 through Online Play on the lottery’s website.

During Hurricane Florence, we’ll keep you updated on the status of lottery operations on our website,, on our social media channels, and through media releases. Since weather conditions will vary across our state, you should also call ahead to check if a regional office is open. Here is a list of offices with contact information.

  • Raleigh Regional Office & Claim Center, (919) 301-3637
  • Greensboro Regional Office & Claim Center, (336) 218-5724
  • Asheville Regional Office & Claim Center, (828) 251-6223
  • Greenville Regional Office & Claim Center, (252) 756-7992
  • Charlotte Regional Office & Claim Center, (704) 523-4898
  • Wilmington Regional Office & Claim Center, (910) 350-2000

Stay safe! We’ll have your checks waiting for you after Hurricane Florence leaves.


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