Lucke-Rewards and Online Play are getting a refresh. We’re making some exciting upgrades that you’re going to love. In preparation, Lucke-Rewards and Online Play will be unavailable on the app and online this weekend while we move to the new experience.
The last day to purchase in Online Play or enter tickets for Lucke-Rewards will be Saturday, Oct. 26. Don’t worry though, we’ll be back up and running on Monday, Oct. 28 with a new look and more ways for you to play and earn points. Here’s a breakdown of what you need to know.
First, all of your points and information will transfer. You won’t lose out on anything. In fact, you’ll gain bonus points when you sign into the new experience for the first time.
Second, not only is there a fresh look, but both Lucke-Rewards and Online Play have new features that make it easier for you to play and win.
The prizes are going to get bigger and better for Lucke-Rewards players. Here’s a small preview. In November, we’re giving away $50,000 to one lucky player in our monthly drawing. That’s the largest single Lucke-Rewards monthly prize that we’ve ever given away. That’s only one of the thrilling prizes we’re going to offer.
In addition to exciting prizes, we’re also adding fresh new ways to earn points, including interactive games and other activities that give you points just for taking part.
We’re offering a new auto-renew feature for players who get their tickets through Online Play. This lets you set up recurring purchases for your favorite games every few weeks so you never miss a draw.
Also, if you have an account for Online Play, or if you upgrade your account, you’ll have some big bonuses coming your way.
Lottery Mobile App:
In order to bring you these exciting features at your fingertips, on Monday, Oct. 28, we’ll need you to take a few moments and update your mobile app. If you’re an iOS user with automatic updates turned on, your app will automatically update. Otherwise, just pop into the App store to update. If you have an Android, you will need to delete and reinstall the app. You can click here for instructions on how to install the fresh new app from our site.
If you have questions, we are here to help. Before October 28, you can continue to get help by calling 1-855-767-1863. Beginning with the big rollout on October 28, you can call our fresh new Customer Support Center at 1-866-934-0289 or try out the brand new chat feature on the website. Someone will be happy to walk you through any concerns you might have. And, as part of the new experience, you have more ways to get your questions answered 24/7 with live online chat support.
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When will the Pick 3 and Pick 4 be available for online play?