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Add a ‘Spring’ to your step with new April promotions

March 27, 2020 Posted by NC Lottery at 8:31 AM

Lots of exciting promotions coming your way this April.

We’re starting the month off right with our monthly and weekly Lucke-Rewards drawings.

  • April Fool’s Fortune -This is no joke! Five lucky folks will win $20,000 in our April Fool’s Fortune monthly drawing. Will you be one? Only one way to find out.
  • Fast Cash - Would an extra $100 put a little spring in your step? Ten Lucke-Rewards members will win $100 in our Fast Cash drawing each week.

How about we add to the fun and multiply the number of Lucke-Rewards points you can earn this month.

For the entire month of April, starting April 1 and ending April 30, when you make an Online Play purchase, your Lucke-Rewards points will be multiplied 2X! More points means more entries you can make.

We also have more opportunities to earn points, so make it a habit to check out the “Earn Points” section of the website.

We’re not done yet.

Interested in trying Online Play for this first time? New players can get a $10 bonus added to their wallet after making their first deposit into their Online Play account.

Good luck! 


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4/03/2020 11:26 - Betty R.

can lucky for life tickets be canceled ? its not a jackpot-based game. NC Lottery
Hello Betty, once a Lucky for Life ticket is generated it cannot be canceled, so players should be careful to check their play slips to make sure everything is correct.

4/03/2020 10:22 - Betty R.

is putting points in a "pending section" really necessary ? how many tickets are canceled each day ? why are tickets canceled in the first place? NC Lottery
Hi Betty, I don't have that specific data, but players can choose to cancel their tickets for any number of reasons. Points should only show as pending for up to 24 hours after the draw.

4/02/2020 07:56 - Sherian L.

Hi, purchased online game tickets and points did not double for the purchase. Wanted to let you all know NC Lottery
Hi Sherian, thanks for letting us know. Are your bonus points still now showing up in your points history? For Mega Millions and Powerball it can take up to 24 hours for points to show up but other than that we cannot think of anything else that might be causing the problem.

4/02/2020 07:52 - Sherian L.

I have a question about the double your pts with online play. I purchased two online play games and pts. where not doubled. So is that here and there it will do it, or is that suppose to be with any online game purchase. NC Lottery
Hi Sherian, the promotion is valid for every qualifying Online Play purchase during the period of April 1 - 30, 2020.

4/01/2020 06:18 - terry f.

I won some money on cash5 so why can't I use that money to buy more tickets?sigh.?? NC Lottery
Hey there Terry, thanks for reaching out. You can absolutely use your wallet balance to buy more tickets. You should be given this option at the time of checkout.

3/31/2020 05:14 - Robert R.

the help team needs to monitor this blog

3/31/2020 03:50 - Betty R.

yes i also have noticed the pending point system is broken. ncel please fix it.NC Lottery
Hi Betty, If you have points that have been pending for an extended period of time, please reach out to our help team at and someone will gather more info and investigate.

3/31/2020 03:11 - George R.

little known rules that no one knew about.

3/31/2020 02:57 - Rebecca C.

so i assume i can cancel a pick 3 & 4 ticket anytime up until draw time ? seems crazy to me.NC Lottery
Ticket for Pick 3 and Pick 4 can be canceled by the retailer on the terminal where it was produced within 15 minutes of the purchase time or within the remaining time before the draw break, whichever occurs first.

3/31/2020 11:07 - Rebecca C.

also, why are pick 3 & 4 tickets allowed to be canceled when powerball and megamillions arnt ?NC Lottery
That's a great question, Rebecca! Jackpot games cannot be canceled as the jackpot increases based upon the purchase of each ticket. However, since Pick 3 and Pick 4 are not jackpot-based games, this does not apply.

3/31/2020 11:03 - Rebecca C.

the pending points system is broken. please have someone to look into it. i know some folks that have points over a week old.NC Lottery
Oh no! Thanks for letting us know about this. Please reach out to our support team at and let them know what's going on. They should be able to take a look and figure out what's causing this to happen.

3/31/2020 09:55 - Betty R.

getting "tech" help by text isnt fun, i need to talk to them.NC Lottery
We hear you. Our Customer Services reps are happy to assist as best they can with your questions. The toll-free Customer Services line is 1-877-962-7529. It is open Monday through Friday from 8 a.m. till 5 p.m. Please keep in mind that folks just like you are calling in with questions. Because of that, you might experience a longer than normal wait time.

3/31/2020 09:01 - Rebecca C.

what is the time frame for when pending point are released ? is this done manually or does the computer track and release them?NC Lottery
Hey Rebecca, Points will be pending for up to 24 hours after the draw and will be automatically added to your balance.

3/31/2020 08:51 - Betty R.

why is it that everytime ncel updates to a new "app"... i have to buy a new phone to run it ???NC Lottery
Hi Betty, When we release an app update, you shouldn't need to do anything except install the update. If you are still having trouble with the app, our support team can help over at

3/27/2020 09:39 - Herman S.

Hello NCEL, Can you confirm the total entries as of today for the 2020 Multiply The Cash, Money Madness and Courtside Cash drawings? Thanks. NC Lottery
Hey there Herman! The latest entry numbers we have are from Tuesday. You can check back next Tuesday and we should have current numbers then. Here is what our latest totals show. Multiply the Cash has 12,144,618 entries. Money Madness (week 4) has 310,457 entries. Courtside Cash has 2,336,368 entries.

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