news blog > article

Lottery employee receives Governor’s Award for Excellence

October 25, 2022 Posted by NC Lottery at 5:33 PM

Randall Keen, a retired administrative operations manager for the N.C. Education Lottery, received on Tuesday highest honor a state employee can receive.

Keen received the Governor’s Award for Excellence in the Public Service category. The award honors Keen’s service to his state and his community, most notably for leading an effort to raise more than $95,000 to help find a cure for ALS.

“I think some people just have an innate desire to help others, and Randall definitely does,” said Mark Michalko, executive director of the N.C. Education Lottery. “His work with the Red Cross and ALS shows his dedication to the service of others. He is a terrific role model for all of us here at the lottery.”

Keen and others state employees received the award Tuesday at a ceremony in Raleigh. Awards were presented in six categories: Customer Service, Efficiency and Innovation, Human Relations, Outstanding State Government Service, Public Service, and Safety and Heroism.

A video sharing Keen’s story is here.

Keen began his career with the state in 2009 where he served first as a sales representative for the N.C. Education Lottery before becoming manager of administrative operations.

While at the lottery, Keen organized numerous blood donation drives and has been an active volunteer for the American Red Cross. He also showed devotion to community service through local civic clubs, including the Jaycees and most recently with the Raleigh Kiwanis Club.

In 2018, Keen learned he had ALS. After his diagnosis, Keen rallied his family and friends to help raise money to find a cure for the disease. He leads his team, Randall’s Ralliers, at the annual Walk to Defeat ALS in the Triangle.

Keen’s courage has inspired his co-workers and club members, teaching others to keep stepping up to help the community even as they face difficulties of their own. Due to the progression of his ALS, Keen retired from the lottery in April.


Login to leave a comment.

2/24/2023 08:16 - Laurie C.

Congratulations Mr. Keen. My aunt Julia died from ALS and how devastating it was for us all and for all who suffer from this horrible disease. We appreciate you !

1/26/2023 04:28 - charles m.

How honest is he working for the lottery Will he tell you the truth about the Lottery being rigged. Or does he buy Winning tickets.NC Lottery
Hi, Charles! Lottery employees and their household members are not allowed to purchase lottery tickets. All of our practices are independently reviewed and audited and we take integrity, transparency, and fairness very seriously.

1/13/2023 11:29 - Heather M.


12/23/2022 11:43 - Malcolm A.

Retirement well earned

12/17/2022 08:30 - joanie m.

Congratulations well deserved

11/03/2022 10:24 - Nichelle H.


10/26/2022 01:44 - GINA H.

Well deserved.

10/25/2022 08:26 - Walter B.


Buy & Scan with the NC Lottery Official Mobile App – Now with Ticket Checker!