What to Know When Claiming a Social Media Promotion Prize

Did you receive a message saying you won a social media promotion?

Winning a prize is a dream come true for many players. It takes a lot of luck to win and it should be celebrated! While players are always on the lookout for a message saying they won, it’s important to make sure this message came from the NC Education Lottery.

In order to help you out, we have some tips for you to keep in mind:

Here are a few things we will do if you win a social media promotion prize:

• We will reach out through social media comment response, direct message on Facebook or Instagram, email, or phone.
• We may ask for some additional info to verify your eligibility, like name, address, phone number, email, and date of birth.
• We will only message you from official North Carolina Education Lottery profiles or @lotterync.net email addresses. You can find the links to our official profiles at the bottom of our website.

Here are a few things we will never do:

• We will never ask winners to provide payment information to claim a prize from a social media promotion.
• We will never ask winners to visit an external website to claim their prize.

We love offering chances to win free tickets, coupons, and other prizes to our social media fans. We're always excited to celebrate those wins, but we want to make sure your winning message came from the Lottery and not a potential scammer.

If you're ever unsure about a message you received, please reach out to our official social media accounts or call our Player Hotline at 877-962-7529 and we can help. You can find more help and useful tips at nclottery.com/Help.