Pender County man bags first $1 million top prize in new game

4/09/2026 02:09 - Margaret G.

It not my job to reach out to anyone and let them know about the game. As a player having the problem it my responsibility to let you know what problems I’ve encountered and I’ve done that twice. Now that you’ve received the complaint it your job to get it to the correct department to get the problem fixed. Stop expected customers to do what you all are paid to do. Get the game fixed to work properly through a play cycle or take it down until the problem is resolved

4/08/2026 02:06 - Margaret G.

Every time I play cowboy look and get the bonus wheel the game NEVER plays through a message come up about connection problems.i keep saying the game is incomplete. I keep playing the game over and the same thing happens over and over. You cannot play because of the game not being complete. This is the only game that constantly kicks me out when a bonus round come. If a game is not playing properly all the way through you should take the game day until the flaw is corrected. This is my second time sending in a comment about how this game plays. I want to see my games played through and not have to look at the play history to see the outcome of the game. Fix the problem or take it off site until the game is fixed to play as it should.NC Lottery
Thank you for reaching out about this, Margaret, and we're sorry you're experiencing this issue. If you reach out to our Online Support team at https://nclottery.com/Help, we can look into this further for you.