We got lots of good comments about our new Online Play program when it started in October, but we also fielded questions and concerns from some of you about the new minimum purchase and withdrawal requirements.
The requirements are standard for many online transactions and many retail purchases in store.
Still, we heard you. We read your comments, thought about what you said, and that led us to reconsider if such requirements should apply to our lottery games. We decided you were right.
So beginning today, players using Online Play can buy just a $1 ticket if that is all they want. And when it comes to withdrawals, you can withdraw only $1 if you wish. We plan to keep the $10 deposit requirement, but that only applies when depositing funds to add to your balance, not to purchases. Remember, you can purchase without depositing.
Thank you for your feedback. The change is effective immediately.
If you have questions, we are still here to help. You can call our Customer Support Center for Online Play, Loyalty, and Mobile App at 1-866-934-0289 or try out the new chat feature on the website wherever you see the chat icon.
Someone will be happy to walk you through any concerns you might have.
Thanks for playing our games and helping us raise money for education. Good luck in your next drawing.
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