Learn more about how to play digital instants

November 17, 2023 Posted by NC Lottery at 10:07 AM

A new website and new lottery app provide the platforms for you to give the new digital instants a go and you might be wondering the best way to navigate them to play.

Since these new lottery instant win games are played exclusively online on the lottery’s website and NC Lottery Official Mobile App, this helpful video explains how to play digital instants on the updated mobile app:

As the video discussed, you can sign up to play on either the website or app and, after depositing your funds, start having fun with the new games. Just click the menu button in the top left corner of the app, hit digital instants, and away you go. Make sure you try out Demo Mode to get a feel for how the game works before switching over to Money Mode to play for real.

If you win a prize, you don’t even have to go in to a store or claim center unless you win $100,000 or more. The funds will appear directly in your account after you completely the claims process online.

We will have more updates for you soon so keep checking our website and social media channels for all your digital instants news.

Enjoy this fun new way to win!

30 COMMENTS

4/27/2025 05:35 - Leslie R.

I have a High Lighted (PLAY) button that wont go out after I clik it beside a 2nd Chance Ticket. It also says (Digital Reveal) beside the Ticket info on my computer beside the Ticket info. What does this mean?NC Lottery
Hi, Leslie! If you reach out to our Online Support team at https://nclottery.com/Help, we can look into what's going on and help get this resolved for you.

3/07/2025 11:22 - WILLIAM Q.

WHY DOES THE DIGITAL GAME MONOPOLY TIME OUT AND THEN WHEN YOU RESUME THE GAME, IT STARTS ALL OVER AGAIN. I WON 15 FREE PLAYS, IT TIMED OUT AND THEN STARTED ALL OVER....THESE IS A HORRIBLE WAY TO RUN A GAME. I'M DONE AFTER THIS GAME FINISHES AND I GET MY WINNINGS!!NC Lottery
Hi William, not to worry, the outcome of all Digital Instant games are determined the moment you hit the play button. If for any reason you get disconnected from your browser or app, you’ll be able to re-enter our site or app and view the results and the replay of the game. If you get disconnected during a game, once you log back in, select “My Account” and “Digital Instants History” under the “Online Play History” section. The most recently played game will be at the top of the screen, and you can click “View” to replay the game and the results.[/replay]

3/02/2025 12:33 - Elisha E.

I won tonight on pick 3 online but it show my trancation an purchase but it don't show mmy numbers or winnings is it a wait before it show on the nc lottery app? NC Lottery
Hi Elisha. Winnings under $600 are automatically deposited into your winnings wallet after the draw results are validated. You should see the winnings in your account by the following day. If you are still not seeing your winnings, please let us know and we will investigate it further.

12/14/2024 03:06 - Sandra T.

Trying to play digital game I live in nc and it keep saying no location what can I do NC Lottery
Hi Sandra! Our Online Play system uses geolocation to determine if you are currently within North Carolina’s borders. If you are in NC and still receiving this error on a mobile device, please ensure that you are using the most recent app version and ensure that you have location services on for both your device and the app. If you are on your computer, ensure that you have enabled location sharing in your browser. If the issue persists, reach out to our support team at https://nclottery.com/Help and we will be happy to assist you!

11/18/2024 02:52 - Elya A.

Doisn't make sure it's fair mean the games are rigged? That means it's not really a game of chance anymoreNC Lottery
Hi, Elya! When you play Digital Instants, your ticket is played against a "full deck" of all the possible outcomes. This means each purchase has the same chance to win every prize, including the top prize. The outcome of a play is determined once you click the Play button and the system randomly selects a ticket. All Lottery games are games of chance, and it definitely takes a lot of luck to be a lucky winner!

11/16/2024 08:25 - Joy S.

how do you play in demo mode?NC Lottery
Hi, Joy! You can play Demo mode on each game's page. Click on the game you're interested in trying, then select "Demo" to try the game out!

8/06/2024 09:45 - Alice G.

How to increase chances of winningNC Lottery
Hi, Alice! Playing the lottery is a game of chance, not skill. That means that no matter how much you think you’re improving your odds of winning or likelihood of hitting a jackpot, you aren’t. The only choice you make that’ll influence your chances of winning is whether or not you play. After that, it just takes a whole lot of luck!

7/05/2024 10:05 - NC Lottery

@ Janie D. - Each time you play a Digital Instant game, your ticket is randomly populated from all of the possible outcomes. The number of possible outcomes doesn’t change with more people playing. Each play is an independent event – so how many others are playing Digital Instants, your previous purchases, etc. have no bearing on your odds of being a lucky winner. Once you click the Play button, that game is its own independent event. It definitely takes a lot of luck to be a winner! All of our games are audited to ensure that odds are as described and to make sure they're fair for all players.

7/05/2024 08:03 - JANIE D.

DIGITAL PLAYS is not worth playing . you will lose more money then winning . I went through 500 spends to only win 75.00 . I lost my 500.00 to only win 75.00. me stupid. my bad . i find the game discouraging. it is monitored and fixed . they have my login id monitored and my spinning habits making it harder to win money. I can bet to leave my comment my feedback . they will block it cause they do not want anyone to know my honest feedback.NC Lottery
Hi, Janie! Our team works to manually review and publish all comments on our blogs, and as long as they are not against our social media policies (found here: https://nclottery.com/SocialMedia) they are published! We welcome comments both in favor of or criticizing the lottery, and we love to hear from players. In regards to your comment on Digital Instants, you can find a continued response above in this thread (we had to break the response up due to character limits in replies).

4/19/2024 08:57 - cynthia s.

It says my "balance" in "The Lamp" is $52. But it's not reflected in my regular account. So is that Balance money in The Lamp, not real? NC Lottery
Hey there, Cynthia! Your funds should be showing in your account balance. If your winnings aren't showing correctly, you can Try resetting the app or refreshing the browser. If it still does not show you can reach out to https://nclottery.com/Help, and our Online Support folks can look into this and help get this resolved for you. [/reply}

3/14/2024 12:12 - Monica F.

HOW YOU COMPLETE THE CLAIMS PROCESS ONLINE?NC Lottery
Hey there, Monica! If you're a lucky winner through Online Play, you'll receive an email notifying you of your win. Prizes under $600 will automatically be deposited into your account for you to withdraw. For prizes over $600, the email notifying you of your win will contain instructions on how to claim your prize. :)

2/07/2024 06:33 - Stephanie C.

Can I play while out of town onlineNC Lottery
Hi, Stephanie! Players must be physically located within NC borders at the time of purchase to play - this is checked with geolocation from our site or app. If you're planning to go out of town, players can purchase auto-renew tickets for draw games (Powerball, Mega Millions, Lucky for Life, Pick 3, Pick 4, and Cash 5) prior to leaving, so that you can still play while out of the state! But unfortunately, Digital Instants can only be purchased while in NC.

1/19/2024 10:21 - Tony P.

Hi. I just won today for first time how long will it take for my deposit hits?? NC Lottery
Hi Tony, Congratulations on your win! Please know we're experiencing some delays in processing first-time withdraws for winners. After your first request, you won’t have to wait for identity verification for future requests to the same payment method/financial institution. Thank you!

1/18/2024 11:49 - Wilhelmena S.

Thank you for your response in the comments below. I've tried all the options and nothing works. What do I need to do to get the $$$ I won playing the online digital games? Please help. Thank you.NC Lottery
Hi, Wilhelmena! If you've submitted your first withdrawal request and uploaded the required identity verification documentation, there is nothing more to do on your end! Currently, we are experiencing a high volume of first-time requests, so it may take up to 7-10 business days for our team to review identity verification documents and approve this request. We are working to complete this process as quickly as possible, and apologize for any inconvenience caused by this delay. Rest assured, future withdrawals to the same payment method won't require you to wait for identity verification documentation approval, but we apologize for the delay you're experiencing for this first-time request.

12/27/2023 12:43 - Lory J.

Thought I would give these a try sense it was the ran by the state lottery boy was I wrong these things are horrible lost $500 in 5 min most I won was $54 on free spins on a $10 bet you literally win $1-$2 when you do win on a $10 bet it’s a crying shame casinos are not allowed in NC but the State lottery can literally rip people off like this no way are these even close to the odds of scratchers I scratch all the time and never lost this much money this quick NC Lottery
Hi Lory, the odds for each Digital Instant game are available on each of the game pages. You can see the odds for each prize for each ticket cost on the "Official Game Rules" link under each game "Play" button. https://nclottery.com/digital-instants

12/16/2023 10:54 - Wilhelmena S.

Is real $$$ paid by check or digitally to the player? If so, what is the process? Thank you.NC Lottery
Hi Wilhelmena! Players can complete withdrawal requests for their winnings and those winnings are paid to the institution of the player's choice (PayPal, ACH Banking Transfer, or VISA Debit Card) - or winners can also request a check be sent by mail to them. You can submit a withdrawal request under the Account tab on the app, or under your username in the top right corner of the desktop site, under "Withdraw". Please know for the first request, it can take our team a couple of business days to review identity verification documents - but this process will only need to be completed for the first request. :)

11/20/2023 05:56 - Misty S.

I agree with others. The winning odds don't seem correct.

11/20/2023 05:26 - Deborah B.

Always says my Geo location is not on and it is! Therefore, I am unable to play.NC Lottery
Hi, Deborah! Sorry about that! Our Online Play system uses geolocation to determine if you are currently within North Carolina’s borders. If you are in NC and still receiving this error on a mobile device, please ensure that you are using the most recent app version and ensure that you have location services on for both your device and the app. If you are on your computer, ensure that you have enabled location sharing in your browser. If the issue persists, reach out to our support team at https://nclottery.com/Help and we will be happy to assist you!

11/19/2023 09:48 - ROSE M.

I AM WITH YOU LOST 30.00 IN 5 TO 10 MINITE

11/19/2023 01:20 - Susan B.

Winning odds stated don't seem to be correct, especially for Cleopatra ...NC Lottery
Hey there, Susan! All of our games, including our Digital Instants, are independently reviewed and audited to ensure that odds are as described and the games are fair for all players.

11/18/2023 05:31 - Steven B.

i played the $50 in demo mode,had 10 spins but no win.when i did win it was 60 cents or 80 cents or a dollar,i may have won four bucks out of fifty.i bet $2 each.game done in 2 minutes.Boring!

11/18/2023 08:37 - Jack W.

This is definitely not for me or needed on the lottery app or page. Spend enough on the draw games. This about like the scratch off Stay Away people. Just my opinion also. ??

11/18/2023 08:23 - julia b.

I wish everyone would read the game rules on these. I have never seen payouts this low. Return to player is only 87%. It is much higher in the casinos.

11/18/2023 07:10 - Roger K.

I want to know how you get them off of here?NC Lottery
Hi, Roger! Digital Instant games can only be played on the NC Lottery website or our mobile app.

11/17/2023 10:05 - Rachel G.

New game is fun. Will play again soon.NC Lottery
We're glad to hear it, Rachel! Thanks for your comment!

11/17/2023 08:02 - Paulette S.

Can't sign on at all. Been trying for 3 nights. Liked before all the new stuff. No good to me at all. Very disappointed. Now have to go to store if I want to get tickets.NC Lottery
Hey there, Paulette! We're sorry to hear you're having trouble logging in to your account. If you reach out to https://nclottery.com/Help, our Online Support folks can help you regain access to your account!

11/17/2023 07:57 - Paulette S.

Can't sign on

11/17/2023 02:16 - Linda F.

I won 57.00 total and it was not deposited to my account in digital instantsNC Lottery
Hey there, Linda! Your winnings should be showing in your account balance - you can check your balance by clicking on your name in the top right corner of our desktop site, or under the Account tab at the bottom right of our mobile app. If your winnings aren't showing correctly, you can reach out to https://nclottery.com/Help and our Online Support folks can look into this and help get this resolved for you.

11/17/2023 01:39 - ELLA R.

How do you increase or decrease the amount of money you play with on the game road trip?NC Lottery
Hey there, Ella! You can click on the 3 bars in the bottom right corner of the game screen to change your wager per play. :)

11/17/2023 12:53 - Felicia P.

Yes I tried it but it's not for me. Money runs out to fast and they expect for you to keep added money. No Thank you I will stick to the regular play games.

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Learn more about how to play digital instants

November 17, 2023 Posted by NC Lottery at 10:07 AM

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