Frequently Asked Questions


Mobile App

What is the NC Lottery Official Mobile App?

Once you're registered, download the mobile app to enhance your NC Education Lottery experience! When you're signed into the mobile app you have full access to your account, including Lucke-Rewards and Online Play, and many additional features, such as:

  • Scan your lottery tickets to check for winners.
  • Scan your lottery tickets to enter them in Lucke-Rewards for points. You no longer have to manually enter the 25 digit code!
  • Complete earn activities to earn more points, and then enter Lucke-Rewards drawings.
  • Customizable winning number and jackpot notifications for your favorite NC Lottery draw games.
  • Purchase popular draw game tickets with Online Play.
  • Easily find a lottery retailer near you.
Do I need an account to use the app?
You do not need an account to access the app and see winning numbers as well some other information. You will need an account to access member-exclusive features such as the ticket checker, Lucke-Rewards, and to complete a purchase with Online Play.
How can I find the NC Lottery Official Mobile App?
Visit nclottery.com/MobileApp to learn more about the app and link directly to it in the App Store for Apple users. Android users will find directions for downloading and installing the app through our website. The NC Lottery Official Mobile App is not offered in the Google Play store because Google currently does not permit apps offering in-app lottery gaming.
What are the minimum requirements to use the app?

The minimum requirements to use the NC Education Lottery app are listed here:

  • iOS version 13 and newer
  • Android version 8 and newer
How do I get help for the app?
If you have a question or concern about the app, please contact the NC Education Lottery Customer Support Center at 1-866-934-0289.
Why can’t I stay signed in on the app?
For security and privacy, you will not be able to save your login information to the app. You will also not be able to stay signed in for more than 15 minutes after no activity.

Buy & Scan with the NC Lottery Official Mobile App – Now with Ticket Checker!

Available on the
App Store
  Available for
Android